Shipping Policy

At Ideal Pet Warehouse Ltd, we aim to provide a smooth and reliable shipping experience for all our customers. Please review our shipping terms below:

Order Processing Time

  • All orders are processed within 0–1 business days (handling time).
  • Orders placed before 5:00 PM (local time) are processed on the same business day.
  • Orders placed after the cutoff time will be processed on the next business day.
  • Orders are not processed on weekends or public holidays.

Shipping Rates

  • Free Shipping on all orders over $100
  • $5 Flat Shipping Fee for orders under $100

Shipping costs are calculated automatically at checkout.

Estimated Delivery Time

  • Transit Time: 1–3 business days
  • Total estimated delivery time: 1–4 business days (including handling)

Please note that delivery times may vary slightly depending on your location and external factors.

Shipping Location

We currently ship within the United States. For any special shipping requests or inquiries, please contact our support team.

📬 Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Delays & Issues

While we strive to deliver orders on time, delays may occur due to unforeseen circumstances such as weather, carrier issues, or high demand periods. If your order is delayed, please contact us for assistance.

📞 Contact Information

If you have any questions regarding shipping, feel free to contact us: